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Update from us

Fibre technology has impacted many areas across the North Island, including our home region Auckland. Our team is here to help you at this difficult time.

Connect with us easily.

Need to get hold of us, share some feedback, or make a complaint? We'll show you how.

Our technical support is here to assist you.

Need technical support but prefer to DIY? We've got you covered. Check out our support articles to find the solution to your issue.

Manage your account with My Fibercity.

Need help understanding the in's and out's of your bill? Find answers here. Check your usage too!

Upgrade or change your plan as needed.

Need more of something or want to make a change? Find out how our plans can work for you.

Explore our wide range of products and services.

Broadband, Phone, Home Wiring and Maintenaince and more. Find out how we can connect you to what matters.

Discover the benefits of fiber connectivity.

Fibre changes the game by offering your home the best broadband experience You’ll have questions. We have the answers.

We make moving house easy with our services.

Moving can be stressful. Shifting your Fibercity services to another address is not. Read our secrets on how to make it happen.

Get support with our DIY Support App.

Looking to save time by diagnosing and fixing your own internet issue? Check out our self-help smartphone app

We are committed to supporting vulnerable consumers and providing reliable 111 calling.

Find out if you need to register with us as a Vulnerable Consumer

Communicating in your business

It goes without saying, communication is at the heart of any great business. As a way of reaching customers (or customers reaching you), connecting teams together and keeping your operations going, it can sometimes feel more complicated than it needs to be. Our range of phone systems, from traditional phone lines to unified communication tools, have the ability to fit any business size. If you have an office or fixed location for your staff, then a fixed telephony system is a must have.

Cloud powerful office communication

FIBRECITY offers a range of innovative cloud based solutions products to suit any business. With FIBRECITY Service, built on the advanced platform for small to medium sized businesses, Enterprise customers. Contact the team today to find the right fit for your business.

Traditional phone lines

In an ever changing world of technology, sometimes it's the simple things that help you get ahead. FIBRECITY can provide a full range of traditional telephony options including copper phone and fax lines, audio conferencing as well as a range of toll free services.